Sales Coordinator

Job Overview

The Luxury Collection seeks a Sales Coordinator to provide comprehensive support to the Sales and Marketing department by performing routine office tasks, preparing sales documentation, and promoting brand awareness internally and externally.

Key Responsibilities

• Manage general office activities including filing, emailing, typing, faxing, and copying to support sales operations.
• Create and prepare sales-related documents such as proposals, contracts, and banquet event orders throughout the sales cycle.
• Promote and maintain the company’s brand image both within the organization and to external stakeholders.
• Compile and organize marketing materials and information packages including brochures and promotional content.
• Utilize sales tactics aimed at maximizing revenue while nurturing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify sales data including commissions, leads, and third-party information using relevant software systems.
• Respond to guest inquiries regarding property facilities, services, rates, room types, packages, promotions, entertainment options, dining, and special events.
• Act as a liaison for clients by handling communications via phone and email to address questions and service requests.
• Comply with all company policies, maintain a professional appearance, uphold confidentiality, and safeguard company assets.
• Welcome guests warm-heartedly in accordance with company standards, anticipate their service needs, and express sincere appreciation.
• Communicate clearly and professionally both verbally and in writing, including phone etiquette and document preparation.
• Foster positive relationships with colleagues, contribute to team goals, and provide supportive responses to employee concerns.
• Maintain compliance with quality assurance standards.
• Physically handle items weighing up to 10 pounds safely and independently when necessary.
• Perform additional duties as assigned by supervisors.

Candidate Qualifications

• Minimum educational requirement: High school diploma or equivalent (G.E.D.).
• At least one year of relevant work experience in a similar sales or administrative role.
• No supervisory responsibilities required for this position.
• No specific licenses or certifications are necessary.

About The Luxury Collection

The Luxury Collection is a prestigious portfolio of over 120 hotels and resorts across more than 35 countries, renowned for delivering authentic and memorable luxury experiences. With origins dating back over a century, the brand continues to evolve, celebrating the unique culture and heritage of each destination through exceptional hospitality.

Diversity and Inclusion

The Luxury Collection and Marriott International are committed to equal opportunity employment, embracing diversity and ensuring fair treatment for all candidates irrespective of disability, veteran status, or other legally protected characteristics.