- Experience
- Any
- Salary
- INR 17,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview and Responsibilities
As a Sales Coordinator at QB Biotechnology based in Mumbai, your key responsibility will be managing customer interactions and supporting sales processes to meet organizational goals. This involves responding to customer inquiries via phone, email, or chat while verifying details such as pricing, discounts, and product information to ensure order accuracy. You will process and track sales orders, guaranteeing timely delivery that aligns with customer expectations. Handling and resolving complaints promptly is essential, with escalation to appropriate personnel when necessary to maintain customer satisfaction.
Additional Duties
- Maintaining precise documentation of all customer communications and transactions.
- Encouraging potential clients to develop interest in the company's product offerings and services, aimed at achieving sales targets.
- Generating sales reports and conducting data analysis to detect trends and uncover new business opportunities.
- Working collaboratively with marketing and finance departments to bolster sales efforts.
- Partnering with various internal teams to respond effectively to customer needs and enhance the quality of service provided.
Industry
Biotechnology