Sales Coordinator

Job Overview

The role entails managing and supporting day-to-day sales activities to ensure seamless operations. Responsibilities include handling quotations and expertly managing documents such as purchase orders, delivery orders, sales orders, and invoices. The coordinator will address a high volume of customer inquiries through phone and email channels, aiming to resolve issues efficiently and maintain strong client connections.

Key Responsibilities

• Oversee daily sales functions and assist in operational management.
• Process quotations and manage purchase, delivery, sales documentation, and invoices.
• Address extensive customer inquiries via telephone and email, offering prompt solutions.
• Engage with key existing clients when necessary to nurture relationships.
• Coordinate with internal departments including Finance, Procurement, Logistics, and Marketing to ensure streamlined workflow.
• Support preparation and submission of necessary paperwork and reports for tender processes.
• Participate in periodic vendor-led product training sessions, both online and offline, to stay current with evolving technologies.

Qualifications and Experience

• Possess a Diploma in Business or related discipline.
• Preferably hold 1-2 years of experience in a comparable sales coordination position.
• Familiarity with computer hardware, software, or maintenance contracts is advantageous.
• Adept at thriving in fast-moving and dynamic work environments.
• Strong skills in establishing and sustaining client and team relationships.
• Proficient in Microsoft Office suite, especially Excel.
• Experience working with SAP systems is required.