Sales Coordinator
Hanna Equipments (India) Private Limited
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 12,000 – INR 15,000 / month
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Education
- Bachelor's degree in Science or related field
- Resume
- Required to apply
Where you'll work
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Job description
About Us
Hanna Equipments (India) Private Limited manufactures a wide range of scientific instruments used across numerous industries including laboratories, water treatment, education, research, food and beverages, and agriculture. Their product catalogue includes over 3000 items such as pH meters, conductivity meters, titrators, turbidity meters, and process instruments. These products are produced in manufacturing facilities located in the USA, Romania, and Mauritius, with global headquarters in Rhode Island, USA, and the Indian head office in Navi Mumbai. The company boasts a robust sales and service network throughout India.
Job Overview
This role involves supporting the outside sales team by coordinating sales activities and facilitating smooth communication between teams and customers. Key duties include preparing quotations, managing customer inquiries, updating CRM records, collaborating with logistics, accounts, and service departments, and assisting in sales reporting and performance tracking.
Responsibilities
- Assist the external sales team by coordinating their activities and ensuring clear communication.
- Generate and provide quotations tailored to customer requirements.
- Respond to customer inquiries, delivering product information and support.
- Follow up promptly on sales leads and customer questions.
- Maintain and update customer and sales data within the CRM system.
- Work alongside internal teams including logistics, accounts, and service to ensure efficient order processing.
- Help compile sales reports and monitor sales performance metrics.
- Offer technical assistance related to scientific instruments such as pH meters, EC meters, and titrators.
- Stay informed about product developments to provide accurate customer information.
- Support resolution of customer complaints and service requests.
Requirements
- Bachelor’s degree in Science or a related discipline is preferred.
- Strong verbal and written communication abilities.
- Familiarity with CRM systems and proficiency in Microsoft Office tools (Excel, Word, Outlook).
- Capability to manage multiple tasks in a dynamic, fast-paced setting.
- Basic knowledge of scientific instruments.
Minimum education
Bachelor's Degree