Sales Consultant

About John Andrew Mazda

John Andrew Mazda stands as New Zealand's largest Mazda dealership and the premier destination for Mazda vehicles in Auckland, featuring a flagship showroom in Grey Lynn and full-service locations in Henderson, Penrose, and Grey Lynn. The dealership offers a comprehensive Mazda experience that encompasses new and demonstrator car sales, vehicle servicing, parts and tyre supply, trade-in options, and specialized fleet services for business clientele. Operating under the national Eagers Automotive group, John Andrew Mazda focuses on quality offerings, competitive financial and insurance products, and long-term customer support. Their services include complimentary servicing, premium roadside assistance, and comprehensive warranty coverage. The modern showrooms with espresso lounges and prompt, friendly service reflect the team’s commitment to delivering an outstanding customer experience.

Role Overview

We are seeking a dedicated full-time Sales Consultant based in Auckland who will directly assist customers during their vehicle purchasing journey. This includes identifying customers’ needs, demonstrating vehicles, coordinating test drives, and proposing suitable Mazda models. Responsibilities also cover preparing price quotes, clarifying finance and insurance solutions, facilitating trade-in procedures compliant with dealership guidelines, and fostering ongoing client relationships. The role involves consistent follow-up on potential leads and contributing actively towards meeting both personal and team sales objectives. Daily duties include maintaining up-to-date product knowledge, ensuring a polished showroom environment, and collaborating with teams in service, finance, and administration to deliver a seamless customer journey.

Required Qualifications and Skills

• Experience in sales consulting, ideally within automotive or retail sectors.
• A strong customer service orientation with an emphasis on cultivating lasting client relationships.
• Exceptional communication skills, including clear verbal articulation and confident product presentations.
• Proficiency in consulting and identifying customer requirements to suggest suitable vehicle and service options.
• Demonstrated success in achieving or surpassing sales targets and utilizing leads and CRM software effectively.
• Familiarity with basic digital tools and sales platforms; prior exposure to finance and insurance products is advantageous.
• Reliable, professional, team-focused, and ethical conduct.
• Availability to work retail hours, including weekends as necessary, with a valid driver’s license.