Sales Closer

About TheXMedia

TheXMedia is a growth and short-form video agency located in Mississauga, Ontario. We assist business owners across various industries—including real estate, mortgages, law, insurance, restaurants, fitness, and auto services—to acquire new clients through strategic use of Instagram, Facebook, TikTok content, Meta advertisements, CRM automation, and AI-driven lead generation. Our clientele includes well-known franchises such as Hub Burrito and Mr. Singh's Pizza. Additionally, we generate our own marketing leads, providing a steady flow of inbound prospects.

Role Overview

As a Sales Closer, your responsibility will be to convert inbound leads—business owners who have engaged with our marketing content or ads—into paying clients. There is no requirement for cold calling or prospecting. You will engage in discovery and closing conversations, identify each prospect's needs, demonstrate the value of our systems in generating customers, and finalize contracts.

You will collaborate closely onsite with our founders, content creators, and onboarding teams, ensuring full understanding of our offerings to deliver genuine and transparent sales experiences.

Primary Responsibilities

• Conduct 4 to 8 qualified inbound sales calls per day via Zoom or phone.
• Assess prospect suitability based on budget, timeline, and alignment, respectfully declining those who are not a fit.
• Present service packages, address objections surrounding price, timing, hesitation, or past marketing experiences.
• Close retainer agreements and, when feasible, collect payments during calls.
• Diligently follow up with leads that have not closed on an established schedule.
• Maintain accurate records in the CRM system (GoHighLevel), logging all calls and appropriately advancing deals through sales stages.
• Transfer new clients to the onboarding team with thorough and clear notes.
• Regularly report on call insights including objections, pricing concerns, and feedback on lead quality to leadership.

Candidate Profile

• At least 2 years of full-time closing experience, preferably handling inbound or pre-booked appointments selling high-value services priced at $2,000+ monthly or $10,000+ deals.
• Track record with measurable sales metrics such as number of calls taken, closing rate, and average deal size.
• Experience selling primarily to business owners in sectors like agencies, SaaS, consulting, coaching, or financial services.
• Skillful at steering sales calls without aggressive tactics, employing strategic questioning before pitching.
• Consistent and organized in following up with prospects.
• Proficient with daily CRM use; familiarity with GoHighLevel is advantageous.
• Strong communication skills in spoken and written English; proficiency in Hindi, Punjabi, or Gujarati is a plus due to client demographics.
• Adaptable and coachable, ready to engage in weekly call reviews and incorporate feedback.

Unsuitable Candidates

• Those seeking remote or hybrid working arrangements—this position requires full-time onsite presence.
• Individuals whose experience is mainly cold outbound calls without prior success converting warm leads at a high rate.
• Salespeople who rely heavily on scripts during calls instead of engaging naturally.

Compensation and Benefits

• Competitive base salary combined with uncapped commission opportunities.
• Consistent access to warm, scheduled inbound calls, enabling a focus on selling.
• Weekly coaching and call reviews facilitated by company founders.
• Career advancement potential towards Sales Manager or Head of Sales positions as the team expands.
• A dynamic, results-driven work environment where individual achievements are recognized.

Hiring Procedure

1. Submit your resume along with a brief summary of your recent 12-month sales metrics (calls taken, closing ratio, average deal value).
2. Participate in a 20-minute telephone screening.
3. Attend an in-person interview featuring a live role-play scenario where you demonstrate your ability to close a sale.
4. Receive employment offer upon successful completion of prior steps.