Sales Associate

Role Overview

The Sales Associate will be engaged in a full-time, on-site position based in Kampala within an insurance agency. This role involves actively liaising with prospective and current clients to promote the agency's services and transforming inquiries into confirmed sales through diligent follow-up.

Key Responsibilities

• Conduct client meetings, initiate outbound calls, reply to email communications.
• Prepare proposals and maintain precise records within the sales system.
• Collaborate with internal teams to coordinate service delivery, collect client feedback, and ensure satisfaction.
• Achieve sales targets and partake in marketing or promotional events.
• Contribute ideas to enhance sales strategies and improve overall customer experience.

Qualifications and Skills

• Proven capacity to establish client relationships, communicate effectively, and professionally present services.
• A customer-oriented approach emphasizing active listening, problem resolution, and client retention.
• Fundamental skills in sales and business development, including lead generation, negotiation, and objection management.
• Competence in using email, telephone, and standard office software for managing correspondence and sales data tracking.
• Strong organizational capabilities to prioritize tasks, manage time efficiently, and keep accurate client interaction records.
• Capability to work on-site in a target-driven environment, both autonomously and collaboratively within a team.
• Previous experience in sales, recruitment, or advertising is an asset, though not mandatory.
• Relevant educational background in business, marketing, communications, or a related discipline is advantageous.