Sales Associate

About the Role

Sleep Country Canada (SCC/DV) is devoted to enhancing lives by promoting the importance of sleep wellness. Rooted in 30 years of dedication to customer care and innovation, we pride ourselves on our values: caring about people, winning together, dreaming big, and delivering excellence. As we expand our team, we seek passionate individuals to help us advance our mission of becoming the foremost sleep wellness partner in Canada.

Core Responsibilities

• Interact directly with customers to understand their sleep-related needs and preferences while promoting our high-quality products and services.
• Maintain the store’s visual appeal through organized product displays, timely stock replenishment, and general housekeeping.
• Assist in receiving shipments, organizing merchandise, and conducting inventory counts to uphold accurate stock records.
• Collaborate effectively with fellow sales team members to surpass sales objectives and deliver exceptional customer experiences.

Qualifications and Skills

• Prior experience of 1 to 3 years in sales, retail, or customer service is advantageous but not mandatory; we are committed to training the right candidate.
• A positive, proactive mindset with a strong customer service orientation.
• The ambition to engage in ongoing learning and development.
• Availability to work flexible shifts including days, evenings, and weekends.
• Strong critical thinking abilities and independent problem-solving skills.

Employee Benefits and Culture

• This full-time, commission-based opportunity offers motivation to excel and become a recognized Sleep Expert, with a potential annual earning of approximately $70,000 based on national averages (not guaranteed minimum).
• Additional income opportunities through monetary bonuses and sales contests.
• Inclusive and diverse workplace fostering mutual respect and collaboration.
• Comprehensive sales training programs and access to continuous development platforms.
• Full medical and dental insurance, along with a Deferred Profit-Sharing Program.
• Annual wellness credit up to $250 to support health-boosting activities or purchases.
• Associate discount program on premium sleep products.
• Financial support for maternity/parental leave top-up benefits.
• Tuition reimbursement covering both professional and personal growth.
• Recognition through long service awards, social events, and an associate referral incentive program.
• Paid volunteer days for engagement with community charities.
• Recognition as one of Canada’s Most Admired Corporate Cultures for 2023.

Additional Information

Our hiring process may involve automated screening technologies including AI tools to assess applicant suitability, followed by reviews from human recruiters. We are firmly committed to fostering a culture of inclusion and diversity, ensuring fair treatment for all candidates irrespective of race, ethnicity, religion, age, gender, sexual orientation, or disability.