Sales Associate - Wanaka Retail Store

Overview

Mountain Warehouse is seeking a passionate Sales Associate for their Wanaka store to join a team-oriented workplace where excellent customer service is paramount. This role focuses on assisting store operations and engaging with customers to ensure a rewarding shopping environment.

Key Responsibilities

• Collaborate effectively with colleagues to cultivate an inclusive and supportive team culture.
• Participate actively in team meetings, offering ideas and support to achieve common objectives.
• Support training and knowledge sharing for both new and existing team members.
• Maintain smooth daily store functions, adhering to company policies and procedures.
• Process customer transactions accurately using multiple payment methods.
• Ensure the sales floor is clean, organized, visually appealing, and stocked properly.
• Stay updated on product information, promotions, and pricing to assist customers expertly.
• Assist in planning and executing in-store promotional displays to boost sales.
• Build rapport with customers to understand and meet their needs with tailored solutions.
• Handle customer inquiries and complaints professionally and promptly to guarantee satisfaction.
• Represent the Mountain Warehouse brand with enthusiasm, fostering a welcoming retail atmosphere.
• Work with the team to achieve and exceed sales targets, enhancing store performance.
• Help management identify growth opportunities and support team development.

Candidate Profile

• Availability on Fridays and preferably weekends.
• Seeking supplementary income; this position involves working one day per week.
• Strong commitment to outstanding customer service.
• Passion for retail with eagerness to share enthusiasm.
• Excellent communication skills and friendly demeanor.
• Energetic, motivated, and focused on task completion.
• Reliable team player with a trustworthy attitude.

Employee Benefits

• Performance-based monthly bonus scheme with achievable targets.
• 50% discount on Mountain Warehouse and Animal products plus a uniform allowance twice a year.
• Up to 20 days annual leave based on a 5-day work week.
• Attractive colleague referral incentives.
• Supportive and stable work environment.
• Recognition through length of service awards.

Additional Information

This part-time position is onsite located in Wanaka, Otago, New Zealand, with an hourly rate of NZ$25.00. The application deadline is 31 August 2026.