Sales Associate

About FRED Jewelry

Part of the LVMH Group since 1995, Maison FRED celebrates its founder's passion for sunlight and vibrant colors through sun-inspired jewelry creations. Known for their innovative personalization and versatile collections, FRED expresses informal glamour through radiant and relaxed elegance, continuing a tradition of exquisite gemstones, pearls, and golden hues.

Job Overview and Responsibilities

Under the guidance of the Boutique Manager, the Sales Associate drives boutique and individual sales goals, delivers exceptional customer service, builds and maintains loyal client relationships, and contributes to the daily operations of the boutique.

• Identify and maximize every sales opportunity.
• Provide outstanding service to clients, prospective buyers, and store visitors.
• Adhere strictly to company sales and operational policies and procedures.
• Conduct daily inventory counts and generate sales reports.
• Collaborate respectfully and effectively with team members to foster a vibrant work environment.
• Assist the marketing team by supporting events, activities, and visual merchandising updates.
• Encourage and participate in Customer Relationship Management (CRM) initiatives.
• Ensure the boutique maintains excellent standards of cleanliness, safety, and security at all times.

Candidate Profile and Requirements

• Minimum of two years’ experience in retail, preferably within jewelry or the luxury sector, with proven sales achievements.
• Strong, results-driven sales orientation.
• Exceptional customer service capabilities.
• Effective communication and interpersonal skills.
• Self-motivated, cooperative team member with a positive outlook and creativity.
• High ethical standards with integrity and values.
• A dedicated team collaborator with a proactive approach.