Sales Assistant

Company Overview

Founded in 2006, MRK Industries LLP, located in Surat, Gujarat, is among India’s premier suppliers of flexible packaging and industrial films. With two decades of experience, the company manages an annual business volume exceeding 40,000 MT and achieves a turnover near ₹500 Crore. They offer a range of films including BOPP, BOPET, CPP, and Metallised Films catering to sectors such as flexible packaging for food and FMCG products, adhesive tape manufacturing, textile packaging, printing and lamination, labels and specialty packaging, enhanced barrier packaging, industrial packaging, and the converting industry. Their extensive distribution network and warehouses ensure timely delivery nationwide.

Job Overview

The Sales Assistant role is a full-time, onsite position based in Surat. The selected individual will support the sales team by managing customer inquiries, preparing quotations, following up on leads, maintaining sales records, updating customer databases, coordinating internal teams for delivery, preparing sales reports, handling documentation, and offering administrative assistance to improve sales operations. This position demands regular communication with clients through in-person interactions, phone calls, and emails to provide clear information and foster strong client relationships.

Qualifications and Skills

• Strong interpersonal skills and customer service orientation to build and sustain positive customer relations.
• Effective communication capabilities, both verbal and written, suitable for professional environments.
• Basic sales knowledge including understanding of sales processes and lead management.
• Excellent organizational skills, detail-oriented with the ability to manage multiple tasks efficiently.
• Proficiency in MS Office and familiarity with spreadsheets and CRM or sales tracking tools.
• Ability to collaborate effectively within teams, adhere to procedures, and remain flexible amid shifting priorities.
• Previous experience in sales support, customer service, or administrative roles is preferred, though not mandatory.
• Minimum educational qualification: high school diploma; preference given to candidates with degrees in business, commerce, or related fields.