- Experience
- Any
- Salary
- EUR 15 / hour
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role and Company
This opportunity is with one of Ireland's major financial institutions, operating over 180 branches nationwide and offering a wide array of banking and financial services. Their goal is to be recognized as the leading bank within every community. They emphasize a customer-centric approach, encouraging an entrepreneurial and growth mindset among staff, aiming for excellent daily execution in customer service.
Role Overview
The Sales & Service Advisor will be based at a busy branch located in Letterkenny, County Donegal, on a 12-month contractual basis. The position involves delivering outstanding customer service and supporting clients with everyday banking solutions tailored to their requirements.
Key Responsibilities
- Provide outstanding customer service aligned with agreed standards, assisting clients with appropriate banking products.
- Adopt an innovative attitude by identifying opportunities for service improvements and suggesting enhanced solutions.
- Effectively collaborate with branch team members to ensure smooth operations.
- Take personal responsibility for one’s work, ensuring commitments to customers are met reliably.
Required Competencies
- Exemplary customer relationship skills, engaging with customers professionally and focusing on solutions.
- Collaborate with key stakeholders within the bank to accomplish shared objectives.
- Dedicated to addressing customer requests, resolving issues, and responding to inquiries across multiple communication channels.
Core Capabilities
- Customer Focus: Build and nurture strong client relationships by delivering solutions centered on customer needs.
- Team Collaboration: Establish partnerships and work cooperatively to meet common goals.
- Accountability: Hold oneself and others responsible for fulfilling customer and team obligations; acknowledges mistakes and learns from them.
- Outcome Orientation: Stay committed to achieving goals by leveraging initiative and maintaining focus on desired results.
Additional Details
- Location: Letterkenny, County Donegal, Ireland (onsite)
- Contract: 12-month term
- Work Hours: 37 hours per week
- Compensation: 15.87 Euros hourly