Sales Administrator

About the Role

We are seeking a Sales Administrator to serve as the primary contact for our customers, assisting with inquiries, quote generation, and order processing. This position is ideal for someone with a successful sales background who excels at identifying prospects, turning inquiries into confirmed sales, and fostering enduring customer relationships. Experience in new business development is advantageous and will help enhance our client base.

Key Responsibilities

• Provide professional customer service while proactively driving new sales.
• Convert incoming inquiries and website-generated leads into viable sales opportunities.
• Recognize chances to expand existing customer accounts and attract new clients.
• Accurately process sales quotations and orders with close attention to detail.
• Develop and maintain positive relationships with both customers and suppliers.
• Manage purchasing activities and oversee stock level monitoring.
• Keep company website content updated with precise product information.
• Assist the General Manager in both sales and administrative tasks.
• Work closely with the warehouse team to ensure orders are fulfilled efficiently and promptly.
• Organize supplier visits and staff training initiatives.

Candidate Profile

• Must have full working rights or permanent residency in New Zealand.
• Proven track record in sales success including meeting targets, converting inquiries, and cultivating customer relations.
• Experience in sales administration, customer service, account management, or related roles.
• Excellent communication, organizational, and relationship-building capabilities.
• Initiative and confidence to pursue and capitalize on sales prospects.
• New business development knowledge is desirable.
• Experience in account management and e-commerce is highly preferred.
• Demonstrated IT skills and strong numerical accuracy.
• Possession of a valid New Zealand driver's license.
• Forklift license is a plus.

About East Coast Packaging

This family-owned company has been a trusted wholesale packaging supplier in Hawke's Bay since 1972. Offering a broad selection of industrial packaging, including eco-friendly and cleaning products, East Coast Packaging is known for quality and excellent customer service. The company nurtures a collaborative, dynamic work culture that encourages growth for motivated team members.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for career progression for the right candidate.
• A supportive and collaborative team environment promoting personal success.
• Join a small, energetic team capable of managing multiple priorities with enthusiasm and friendliness.

Application Requirements

• Confirmation of your legal right to work in New Zealand.
• Your number of years’ experience as a sales administrator.
• Notice period required at your current job.
• Verification of a current New Zealand driver's license.