Sales Account Manager

Company Overview

Founded in 2002, DVI Solutions has established itself as a premier provider of audio-visual setups, enabling enhanced communication and collaboration for clients ranging from corporate offices to government agencies and educational institutions. The company operates in multiple countries including Singapore, Thailand, China, Hong Kong, Philippines, Vietnam, India, Malaysia, and Indonesia.

Position Summary

We seek a driven Key Account Manager with 1 to 4 years of experience in B2B sales focused on SaaS, software, or technology solutions to join our team. This role combines business development with account management responsibilities, aiming to cultivate and expand client relationships, promote product adoption, and uncover opportunities for account growth.

Key Responsibilities

• Manage and nurture relationships with existing B2B clients by fully understanding their needs and establishing sustainable partnerships.
• Explore and secure new business prospects through various channels such as networking, referrals, and direct prospecting.
• Oversee the complete B2B sales process, including lead identification, qualification, pitching, proposal development, negotiating, and deal closure.
• Drive revenue growth by upselling, cross-selling, renewing contracts, and pinpointing additional solutions.
• Analyze clients’ business challenges and tailor SaaS or software solutions accordingly.
• Engage with key decision-makers and stakeholders within client organizations to build rapport and secure buy-in.
• Conduct routine account evaluations to highlight risks, opportunities, and areas that require enhancement.
• Collaborate closely with internal teams such as Sales, Product, Customer Success, and Operations to ensure customer satisfaction.
• Maintain up-to-date records of sales pipelines and client details in the CRM system.
• Keep abreast of trends and developments in B2B technology and the SaaS marketplace.

Qualifications and Skills

• Between 1 and 4 years of experience in B2B sales within SaaS, software, or tech solutions domains.
• Proven track record in both business development and account management roles.
• Hands-on experience managing end-to-end B2B sales cycles from prospecting through to deal closure.
• Preferably experienced in selling software, SaaS, or technology products.
• Ability to identify new business opportunities and successfully convert prospective clients.
• Strong interpersonal skills to foster and maintain business relationships with stakeholders and decision makers.
• Excellent communication, presentation, and negotiation skills.
• Commercially focused, motivated, and goal-oriented individual.
• Capable of handling multiple accounts and sales opportunities effectively without supervision.
• Familiarity with CRM systems and sales enablement tools is beneficial.
• Diploma or Bachelor’s degree in Business, Sales, Marketing, IT, or related disciplines is advantageous.

Equal Opportunity Statement

DVI Solutions is committed to equal employment opportunity. All qualified candidates will be considered without regard to race, age, color, religion, sex, sexual orientation, national origin, disability, or veteran status.