Runner – Albie

About The Hoxton Shepherd’s Bush

The Hoxton Shepherd’s Bush is a vibrant establishment situated at the heart of Shepherd’s Bush, London. This fourth London branch features 237 creatively designed bedrooms, a spacious open lobby with vintage furniture, a central wraparound bar, and a terrace perfect for visitors eager to explore West London. Within this setting, Chet’s restaurant offers a unique Thai-American dining experience that blends fragrant Thai flavors with the classic American diner vibe.

Role Overview

As a Runner on the Chet’s team, your main responsibility is to ensure smooth dining operations by supporting the front-of-house staff. This includes delivering food to guests, clearing and resetting tables efficiently, and occasionally assisting with taking orders, all aimed at creating an exceptional experience for customers.

What We’re Looking For

• Authenticity is key; we want you to bring your true self to work without conforming to a strict dress code or persona.
• A genuine enthusiasm for hospitality and dedication to making guests and colleagues feel valued.
• A humble and proactive attitude, willing to step in and help wherever needed without ego.
• Openness to new experiences and challenges, willing to embrace diverse tasks and responsibilities.
• A team player mindset that values collaboration, hard work, mutual support, and having fun together.

Benefits and Perks

• A competitive salary package that includes TRONC (service charge).
• Generous annual leave of 28 days inclusive of bank holidays, pension scheme, and life insurance coverage.
• Access to a health cash plan for reimbursement on healthcare expenses and wellness resources supporting both physical and mental health.
• Mental health support including a confidential helpline and a trained network of mental health first aiders.
• Exclusive retail and hospitality discounts through partnerships, plus complimentary meals during shifts.
• Welcome gifts including a free night’s stay at The Hoxton and a meal for two upon joining.
• Annual complimentary night at The Hoxton and monetary rewards at significant career milestones.
• Opportunities for career progression and cross-brand transfers within the global Ennismore family.
• Comprehensive onboarding training and continuous learning academies to enhance your skillset and aid professional growth.
• Additional paid leave for volunteering with partner charities.
• Regular social events such as team drinks and bi-annual parties fostering community spirit.
• Enhanced family leave benefits to support expanding families.
• A diverse and inclusive work culture with an annual calendar of events promoting learning and positive impact.