Revenue Operations Manager - Demand Generation

About SoSafe

SoSafe is a pioneering platform in human risk management that aims to transform individuals from being a security liability into a proactive defense layer. Our focus is on driving actionable behavior change and measurable risk mitigation for clients globally.

Your Role

As the Revenue Operations Manager specializing in Demand Generation, you will build and own the unified operational framework connecting Marketing, SDR teams, and Account Executives. Instead of treating demand in isolated channels, you will architect integrated data flows, routing, and AI-driven automation powering both inbound and outbound growth strategies. Your role ensures smooth transitions of inbound leads and hyper-focused outbound prospecting targeting high-conversion opportunities, addressing current SaaS market challenges of tighter late-stage conversions.

Key Responsibilities

• Design and oversee the complete demand funnel—from initial buyer engagement through to closed deals—bridging Marketing automation in HubSpot, Salesloft sequences, and Salesforce CRM to eliminate lead loss and friction.
• Implement the 2026 Ideal Customer Profile (ICP) and intent data by embedding criteria for EU mid-market companies (500–5,000 employees) in regulated sectors like Manufacturing, Healthcare, Finance, and Public Sector. Leverage tools like Clay and Zapier to enhance accounts with Microsoft 365 stacks and regulatory signals such as NIS2 and DORA deadlines.
• Enhance outbound workflows enabling SDRs and AEs to seamlessly discover, enrich, and insert ICP contacts into Salesloft sequences with single-click efficiency.
• Monitor channel effectiveness and attribution, optimizing lead-to-opportunity conversions across all go-to-market strategies. Use insights indicating superior win rates from AE-sourced pipelines to dynamically adjust GTM focus.
• Collaborate with GTM Engineers to embed innovative AI-powered lead generation capabilities, automating lead enrichment, intent-driven prioritization, and meeting scheduling, increasing representative productivity.
• Work with marketing, sales leadership, and revenue operations teams to establish MQL/SQL goals, track funnel velocity, and maintain a solid unweighted pipeline coverage ratio of 3 to 4 times across regions.

Required Qualifications

• Minimum of 5 years professional experience in Revenue Operations, Marketing Operations, or Sales Operations within fast-growing B2B SaaS organizations.
• A comprehensive understanding of demand generation as an integrated team effort, appreciating the interplay among marketing campaigns, SDR outreach, AE prospecting, and channel partnerships.
• Proven expertise in managing and integrating HubSpot Marketing Suite, Salesforce CRM, and Salesloft platforms. Familiarity with data orchestration tools like Clay and Zapier, and forecasting solutions such as Clari, is highly advantageous.
• Strong data-driven approach with fluency in core SaaS funnel metrics including MQL-to-SQL conversion rates, cost per opportunity, channel-specific win rates, customer acquisition cost payback, and pipeline velocity.
• Excellent process engineering skills to translate complex go-to-market strategies into robust, automated system workflows with clear service level agreements among Marketing, SDRs, and AEs.

Why Join SoSafe Revenue Operations?

• Influential Role: Lead management of the entire GTM architecture with direct engagement with executives such as CRO, COO, and Director of RevOps, impacting company profitability.
• State-of-the-Art Technology Stack: Work with up-to-date platforms including Salesforce, HubSpot, Salesloft, Clari CoPilot, and innovative tools like Clay and Claude without legacy system constraints.
• Collaborative Culture: Join a team of skilled operations professionals and GTM engineers who foster a blend of technical excellence, humility, and teamwork, complemented by enjoyable social events.

Employee Benefits

• Maintain a balanced lifestyle with flexible working hours and 33 vacation days annually.
• Access wellbeing and financial support programs, including mental health resources and corporate discounts.
• Participate in virtual gatherings, team-building activities, and opportunities for local meet-ups to build community.
• Enjoy additional perks like technology equipment, referral incentives, and a dog-friendly office space.
• Note: Benefits apply to full-time staff and may vary slightly depending on office location; more details shared during hiring.

Our Mission

At SoSafe, our goal is to enhance cybersecurity worldwide by addressing the human element using behavioral science and data-driven educational tools. We empower employees to become the key defense line against cyber threats. Supported by leading venture capital firms, we are rapidly growing globally and seek motivated team members passionate about meaningful cybersecurity advancements in a diverse, innovative environment.