- Experience
- 2+ yrs
- Salary
- INR 550,000 / year
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Company
SocialKraft is among India's rapidly expanding eyewear brands, providing prescription eyewear, sunglasses, and contact lenses. The company emphasizes exceptional customer experiences supported by innovation, operational excellence, and strong retail leadership.
Role Overview
The Store Manager acts as the key link between the company's strategic goals and in-store activities. This position is accountable for boosting sales performance, enhancing customer satisfaction, fostering team engagement, and ensuring operational standards are met while adhering to company guidelines.
Key Responsibilities
- Provide outstanding customer service and work to elevate the Net Promoter Score (NPS).
- Increase store sales and conversion rates to meet business objectives.
- Hire, train, guide, and cultivate a high-achieving retail team.
- Oversee cash handling, maintain inventory accuracy, and verify product quality.
- Ensure adherence to standard operating procedures, maintain eye examination standards, and guarantee POS transaction accuracy.
- Organize staffing and schedules, and uphold store presentation and equipment conditions.
Qualifications
- Minimum of two years' experience managing a retail store.
Candidate Profile
We seek a retail leader with a customer-first mindset, exceptional people management skills, solid operational control, and the capability to motivate teams towards tangible business results.
Compensation
Budgeted salary up to 550000 INR per annum.