Retail Sales Trainee

Job Overview

This role is responsible for promoting the sales of fuel, lubricants, and non-fuel revenue (NFR) products at sites within a specified geographical region while ensuring high standards of site operation and customer service are maintained.

Duration

One-year tenure

Key Responsibilities

• Oversee operational standards and site processes across assigned locations to consistently uphold the Shell Customer Commitment and ensure compliance.
• Maximize sales opportunities by implementing effective retail principles and managing sales of fuels, lubricants, LPG, Shell card services, and other NFR offerings.
• Foster customer loyalty through excellent service delivery.
• Optimize retail profitability by managing crucial economic factors affecting site income.
• Achieve sales and operational goals via regular performance reviews and strategic action plans.
• Ensure adherence to Site Operations and Health, Safety, Security, and Environmental (HSSE) standards, contracts, and manuals.
• Build and maintain strong relationships with retail partners.
• Participate actively in recruiting, selecting, and developing suitable retailers.
• Coach and support site teams to enhance performance and manage site administration effectively.
• Ensure all retailer and site personnel complete mandatory training programs.
• Protect and maintain the integrity of company assets located on-site.

Challenges

• Motivating retail partners to reach sales targets.
• Maintaining optimal site and service quality across all locations.
• Working efficiently within cross-functional teams.

Qualifications and Requirements

• Possession of a degree in Engineering or Sales and Marketing.
• Proven capability to analyze market area data and develop business strategies accordingly.
• Strong negotiation skills.
• Valid driving license is essential.

Additional Information

Application deadline is 30 June 2026.