Retail Manager (m/w/d) Full-Time

Job Overview

We are seeking a dedicated Retail Manager to join our team at Frankfurt Airport Retail GmbH & Co. KG in Frankfurt, Germany. This full-time position entails ensuring smooth store operations, achieving sales targets, and maintaining high customer satisfaction. A blend of operational efficiency and strategic management is key to success in this role.

Key Responsibilities

• Ensure compliance with company policies, standards, and foster collaborative engagement with the management and specialized departments.
• Enhance sales and distribution performance through KPI monitoring and devise promotional initiatives.
• Lead and motivate the team while securing customer and sales objectives.
• Supervise inventory processes, as well as hygiene, safety, and HACCP compliance; handle customer inquiries and grievances effectively.

Profile & Requirements

• Completed vocational training or university degree, preferably in business administration, gastronomy, or a related field.
• Experience in the gastronomy sector, ideally in roles such as restaurant or F&B manager or equivalent positions.
• Preferably, product knowledge in perfume, cosmetics, and consumables.
• Demonstrated leadership experience.
• Confident and authentic demeanor, capable of independently setting goals and making decisions within own responsibility.
• Quick-witted, well-organized, team-oriented with a keen eye for detail.
• Flexible and adaptable to evolving demands.
• Strong problem-solving skills with a proactive attitude.
• Fluent in German and proficient in English, both spoken and written.
• Proficient with MS Office and a strong technical aptitude, open to quickly learning new systems and tools.

Benefits

• Competitive salary with performance-based bonuses.
• Dynamic work environment offering high autonomy, short decision-making processes, and flexible work scheduling and location options.
• Partnership with influential travel market players (e.g., Gebr. Heinemann & casualfood) as shareholders.
• Attractive corporate benefits and employee perks.
• Mobility and health incentives including subsidies for the Germany public transport ticket, JobRad leasing, and contributions towards fitness memberships.
• Family and retirement benefits such as company pension schemes and subsidized childcare fees per company policy.
• 30 days of annual leave supporting a balanced work-life integration.

Additional Information

Non-EU applicants must have a valid German work permit. Applications lacking proper work authorization or sufficient German language proficiency might not be considered.