Retail Customer Service Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Oakville, Ontario, Canada · Full Time
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- Experience
- 1–2 yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 seconds ago
- Work mode
- In office
- Eligibility
- Candidates aged 18 and older are eligible to apply and must undergo a criminal record check as part of the hiring process.
- Resume
- Required to apply
Where you'll work
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Job description
About TJX Canada
TJX Canada offers a dynamic workplace filled with opportunities for personal growth and achievement. Whether in Distribution Centers, Corporate Offices, or Retail Stores like WINNERS, HomeSense, and Marshalls, employees experience a culture valuing diversity, teamwork, and ongoing development. As part of a Fortune 100 company and the global leader in off-price retail, TJX Canada is committed to equal opportunity and inclusive accommodation.
Job Description
We are seeking a Retail Store Coordinator to join our Oakville team. This role requires leadership and motivation to provide exceptional customer experiences in a fast-paced retail setting. Ideal candidates enjoy leading by example and thrive on fostering collaboration.
Why Join Us?
- Embrace a culture built on integrity, respect, and teamwork that supports diversity and inclusion.
- Access exclusive discounts for you and eligible family members at our retail stores.
- Benefit from comprehensive training and development initiatives designed to help your career advancement.
- Utilize support programs for associates and families that provide valuable resources to enhance well-being.
Key Responsibilities
- Ensure operational excellence in visual merchandising, customer service, back room duties, and merchandise processing.
- Maintain high standards in customer service and store operations through clear communication and team alignment.
- Organize, prioritize, and oversee daily tasks, promoting teamwork and training associates on service policies and procedures.
- Coach associates on merchandise presentation and customer engagement to cultivate a cooperative and improvement-driven environment.
- Enhance store branding and merchandising strategies with visually appealing product displays in strategic locations.
Candidate Profile
- Possess 1 to 2 years of relevant experience in retail or customer service with a strong understanding of customer needs and operational processes.
- Demonstrate a team-oriented approach that fosters collaboration and positive workplace relationships.
- Effectively manage multiple responsibilities in a fast-changing work environment, adapting seamlessly to emerging challenges.
- Exhibit strong communication and time management skills to ensure clear exchanges and efficient task prioritization.
Additional Information
Applicants must be at least 18 years old and will be required to complete a criminal background check during hiring. This vacancy is for an existing opening within TJX Canada. Internal associates are instructed to apply through the company's internal Jobs Hub, as direct external applications are not accepted for this position.
Work Location
200 North Service Rd, CAN Winners Store 0206, Oakville, ON, Canada