Retail Assistant - Replenishment

About Woolworths Group

Woolworths Supermarkets New Zealand operate over 185 stores across Aotearoa, employing around 20,000 team members. The company is dedicated to improving the lives of three million New Zealanders weekly through friendly, down-to-earth service. It fosters a culture of respect, curiosity, openness, and innovation while encouraging collaboration and teamwork to achieve shared success.

Role Overview and Responsibilities

• Deliver exceptional customer service that enhances the shopping experience and builds loyalty through personalized assistance.
• Support daily operations by assisting customers and ensuring the smooth flow of store activities.
• Maintain product availability and presentation by continuously replenishing stock, especially essentials and fresh goods with attention to quality, correct rotation, and attractive displays.
• Work collaboratively with the team to uphold store cleanliness, organization, and operational standards through coordinated efforts.
• Adhere strictly to health and safety regulations, identify and report hazards promptly, and ensure compliance with all company policies and relevant laws.

Working Hours

This role involves night shifts with the following roster option:

• Sunday to Monday: 9:00 PM to 6:30 AM
• Monday to Tuesday: 9:00 PM to 6:30 AM
• Tuesday to Wednesday: 9:00 PM to 6:30 AM
• Wednesday to Thursday: 9:00 PM to 6:30 AM

Candidate Profile and Requirements

• Demonstrated passion for delivering excellent customer service with a focus on building strong customer relationships.
• Good communication and interpersonal skills to engage effectively with customers and team members.
• Strong integrity and professionalism, consistently aligning with company values and upholding standards.
• Highly attentive to detail, ensuring accuracy in tasks and proactively escalating concerns to management when necessary.
• Flexibility to work night shifts between 4:30 PM and 6:30 AM as per the roster.

Benefits & Rewards

• Access to team member discounts across various Woolworths Group brands.
• Participation in a rewarding program recognizing and incentivizing purpose-driven work.
• Availability of Sonder, a 24/7 confidential support service offering financial, medical, psychological, safety, and physical assistance for employees and their families.
• Opportunity to grow within a vast, global business network with numerous career development possibilities across numerous disciplines.

Inclusion and Diversity

Woolworths Group is committed to fostering an inclusive workplace where diversity is valued and every team member feels they belong, can be authentic, and reach their full potential. The organization encourages all candidates to apply and invites applicants to request any necessary accommodations during the hiring process.