Retail Assistant - Replenishment

About the Role

This position involves providing high-quality customer service to enhance the shopping journey while supporting store operations. It requires maintaining excellent product availability, quality, and store presentation to ensure customer satisfaction.

Key Responsibilities

• Deliver excellent, personalized customer assistance to improve overall experience and swiftly address inquiries or complaints.
• Continuously replenish key stock items, especially essentials and fresh products, ensuring superior presentation, rotation, and quality.
• Work collaboratively with the store team to support daily operations, including keeping the store clean and organized.
• Ensure safety standards and compliance by following protocols, reporting any hazards, and abiding by company and legal regulations.

Candidate Profile

• Customer-focused with a passion for providing outstanding service to foster loyalty.
• Strong communication and interpersonal skills to engage effectively with customers and coworkers.
• High integrity and professionalism, consistently adhering to company values and policies.
• Detail-oriented and proactive, with the ability to spot issues and escalate them appropriately.
• Availability to work flexible shifts between 4:30 PM and 6:30 AM.

Benefits and Workplace Culture

• Discounts on products from Woolworths Group brands and access to a rewarding employee recognition program.
• Confidential 24/7 support services (financial, medical, psychological, physical) through Sonder for employees and their families.
• Opportunity to be part of a large global enterprise that offers diverse career growth and networking possibilities.

Company Ethos

Woolworths Group values a respectful, inclusive, and collaborative work environment with emphasis on diversity, equity, and belonging. The company promotes innovation and supports employees to contribute ideas and develop their careers while making a positive impact on millions of customers weekly. Adjustments during the hiring process are provided on request to ensure an inclusive application experience.