Retail Assistant - Flexible Availability

Role Overview

Join Woolworths Supermarkets New Zealand as a Retail Assistant, delivering excellent customer experiences and supporting seamless store operations. With over 185 stores and 20,000 team members, Woolworths is dedicated to enriching the lives of millions of Kiwis weekly. Our team values respect, curiosity, and innovation in a collaborative environment.

Key Responsibilities

• Provide exceptional in-store customer service by actively engaging with shoppers and resolving issues efficiently.
• Ensure inventory accuracy through careful stock verification and thorough price integrity checks.
• Handle delivery processing promptly, maintaining store cleanliness and appealing presentation.
• Work collaboratively within the team to facilitate smooth daily operations and meet store goals.
• Adhere strictly to safety guidelines and company policies, promptly reporting hazards.

Candidate Profile

• Strong dedication to customer satisfaction and personalised service to foster loyalty.
• Excellent communication and interpersonal skills to build rapport with customers and teammates.
• High ethical standards and professionalism consistent with company values.
• Attention to detail with a proactive approach to identifying and escalating concerns.

Work Schedule

Selected roster: Thursday to Saturday, 3:30 PM to 8:00 PM.

Benefits and Opportunities

• Exclusive team discounts across Woolworths Group brands.
• Access to Sonder service offering confidential, round-the-clock support for financial, medical, psychological, or safety concerns.
• Career growth prospects within a global organisation spanning multiple disciplines.

About Woolworths Group

As part of a large network of over 200,000 employees united by our purpose to create better experiences for communities, Woolworths fosters an inclusive culture that empowers innovation and personal development.

Diversity and Inclusion

We are committed to creating a workplace where everyone feels they belong and can thrive, embracing diverse backgrounds and perspectives. Applicants are encouraged from all walks of life and are supported through any required accommodations during the recruitment process.