Wolt

Retail Account Manager

Wolt

Reykjavík, Reykjavíkurborg, Iceland · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
3 days ago
Work mode
In office
Resume
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Job description

About Wolt

Wolt develops innovative technology to simplify and enhance local deliveries, expanding from restaurant food to nearly all items across 500 cities in 30 countries. In 2022, Wolt merged with DoorDash to continue its global expansion. The company offers a dynamic workplace encouraging personal growth and entrepreneurial spirit.

Role Overview

As a Retail Account Manager based in Reykjavík, you will onboard new retail partners and nurture their success on Wolt’s platform. You’ll be instrumental in strengthening partnerships, driving sales growth, and contributing to the company’s revenue in Iceland.

Key Responsibilities

  • Build and maintain strong relationships with retail partners to foster collaboration and success.
  • Lead renegotiations of commercial agreements, introducing new Wolt products like Wolt+ and Wolt Drive to boost partner offerings and revenue.
  • Advise partners on business improvements, quality control, and innovative strategies to meet their objectives.
  • Monitor and evaluate partner performance regularly, utilizing business intelligence tools to prioritize actions that maximize growth.
  • Collect partner feedback and communicate insights to Product, Marketing, and Operations teams for continuous enhancement.
  • Use a data-driven approach to stimulate revenue growth benefiting both partners and Wolt.

Candidate Profile

  • Demonstrated track record in account management focusing on growth and profitability.
  • Strong analytical skills with comfort in dashboard tools such as Looker or Power BI for decision-making.
  • Familiarity and willingness to use AI technologies in daily work.
  • Excellent interpersonal and communication skills across diverse stakeholders.
  • Proactive, well-organized, dependable, capable of managing own pipeline and seeking guidance when necessary.
  • Experience with CRM platforms is a plus.
  • Fluent in both Icelandic and English languages.

Why Join Us

  • Opportunity to join a fast-growing global company and scale your career.
  • Engage with a collaborative team that values smart, friendly colleagues.
  • Make a tangible impact by owning your projects and responsibilities.

Additional Information

Wolt is dedicated to diversity and inclusion, welcoming individuals from all backgrounds to foster innovation. Be cautious of recruitment scams; Wolt and DoorDash will never request payments or sensitive financial info during hiring.

Tools & software

Microsoft Power BI required Google Looker Analytics required

How they work

Communication Problem Solving Initiative Organisation Relationship Building Dependability

Languages

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