Restaurant Supervisor

About Mad Mex

Mad Mex is passionate about delivering vibrant Baja-style burritos made with fresh, authentic Mexican ingredients. With over 75 locations across Australia and expanding rapidly, the company is committed to fighting for flavor and freshness daily.

Role Overview

As a Restaurant Supervisor at Mad Mex, you will lead your team and oversee shift operations ensuring smooth service and exceptional customer experience. You will take charge during busy times while maintaining a fun and energetic atmosphere, embodying the bold and cheeky spirit of Mad Mex.

Key Responsibilities

• Lead and manage the team throughout each shift to maintain service quality and efficiency.
• Deliver excellent customer service with a welcoming attitude.
• Maintain operational flow during busy periods with confidence and control.
• Embody the Mad Mex brand personality by being bold, playful, and professional while having fun.

Requirements

• A passion for Mexican cuisine and creating memorable customer experiences.
• Ability to thrive in a fast-paced environment and handle pressure effectively.
• Strong leadership and communication skills to inspire and guide the team.
• Enthusiasm for growth and learning within a dynamic company.

Why Join Mad Mex?

• Continuous training and development opportunities to help you grow and achieve goals.
• A company culture grounded in core values: Authenticity, Connection, Playfulness, Health, and Ownership.
• Great perks including 50% discount on meals and a free meal during each 5-hour shift.
• A platform to voice your ideas and contribute to the company’s success.
• Supportive employee assistance programs for well-being.
• Fun team-building activities such as parties and events to foster camaraderie.

Additional Information

Mad Mex is expanding rapidly and offers significant career progression opportunities for motivated Supervisors eager to make a lasting impact.