Restaurant Reservations Agent
Dubai, United Arab Emirates · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Resume
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Job description
Overview
Fundamental Hospitality seeks an experienced Restaurant Reservations Agent to become a vital member of our Central Reservations team based in Dubai. This role demands expertise in managing high-end restaurant bookings and proficiency with reservation platforms.
Key Responsibilities and Requirements
- Must have prior experience in a comparable role specifically within upscale restaurant groups.
- Exemplary telephone etiquette paired with excellent communication abilities is essential.
- Strong practical knowledge and operational proficiency with the SevenRooms reservation system including its setup and enhancement.
- Fluency in English is mandatory; additional language skills such as Arabic, Russian, Spanish, or French are considered a significant advantage.
- The candidate must currently reside in Dubai.
Compensation and Benefits
- Competitive remuneration package.
- Provision of work visa and medical insurance coverage.
- Entitlement to 30 days of paid annual leave.
- Attractive employee discounts available across multiple venues.
- For international hires, a joining flight is provided along with annual or biennial return flights to home country depending on role.
- Opportunities for professional growth, ongoing learning, and development within the company.
- Two days off per week.
- Meals provided during working hours.
About Fundamental Hospitality
Founded in 2011, Fundamental Hospitality is a UAE-originated hospitality group that integrates leading lifestyle brands throughout the region. Focused on innovative and quality-driven concepts, the company has introduced renowned brands such as Gaia, Shanghai Me, Alaya, La Maison Ani, Piatti, and Izu Burger. It also manages international franchises including Scalini Dubai, Riyadh, Cipriani Dubai, and Cipriani Dolci UAE. The group operates venues across the Middle East and Europe, planning expansion into the GCC, Europe, UK, and USA. Their strategy emphasizes creative concept development that results in dynamic and immersive guest experiences, solidifying their position as a premier innovator in hospitality.
Industry
Hospitality