Restaurant Manager

About Zambrero

Zambrero is Australia's largest Mexican quick-service restaurant franchise, dedicated to delivering healthy and fresh food options including burritos, bowls, nachos, and tacos made with homemade guacamole and quality ingredients. Beyond food, Zambrero supports a charitable mission through their Plate 4 Plate initiative, donating a meal to someone in need for every eligible purchase. Their restaurants operate day and night, offering flexible shifts that accommodate work, school, and personal schedules.

Role Overview

As a Restaurant Manager, you will uphold excellence across customer experience, workplace culture, and financial performance. This leadership position involves managing team dynamics, operational standards, and administrative responsibilities to ensure the restaurant runs smoothly and meets its goals.

Key Responsibilities

• Lead recruitment, training, staff scheduling, and performance management, resolving employee issues and grievances as needed.
• Maintain quality control over food preparation, presentation, and service standards.
• Order stock supplies from vendors to keep inventory well-stocked.
• Handle various office duties including paperwork, banking, cash management, payroll processing, and policy review.
• Prepare and monitor profit and loss statements, budgets, and implement cost controls related to goods and labor.
• Oversee daily and weekly cleaning of kitchen, dining area, and restaurant premises.
• Ensure compliance with safety, security, and Workplace Health and Safety standards, providing effective training for staff.

Candidate Profile

• Proven experience in restaurant management roles.
• Strong alignment with Zambrero’s humanitarian mission and a desire to create positive societal impact.
• Commitment to cultivating a positive restaurant culture focused on exceptional customer service, teamwork, support for those in need, and employee satisfaction.

Benefits and Culture

• Access to Zam Perks! - a benefits program offering discounts at over 400 retailers including Coles, JB Hi Fi, The Iconic, and Myer.
• Resources to support wellbeing such as workout videos, healthy recipes, and financial advice.
• Opportunity to contribute to global hunger alleviation efforts through company initiatives.
• Career advancement possibilities, with previous team members progressing into management or corporate office roles.
• A lively and supportive team environment.
• Flexible scheduling allowing work shifts that end before midnight.
• Clean and low-maintenance work environment, minimizing exposure to oily residues.