Restaurant Manager

Role Overview

As a Restaurant Manager at IHG Hotels & Resorts in Doha, Qatar, you will oversee daily operations ensuring optimal staffing, team development, and adherence to standards to deliver outstanding service. Your leadership will be pivotal in managing food and beverage areas, guest satisfaction, and operational efficiency.

Key Responsibilities

• Supervise daily activities of the restaurant, plan and allocate tasks to ensure appropriate staffing levels at all times.
• Coach and mentor team members to enhance their performance, establish clear development objectives, and provide regular feedback.
• Provide comprehensive training to staff to guarantee compliance and uphold company standards.
• Ensure all food and beverage equipment is operational and maintained with regular cleaning schedules.
• Maintain cleanliness and adequate stock in all food and beverage areas aligned with expected business volumes; promptly report maintenance needs to engineering.
• Set and achieve quality standards and guest satisfaction targets, addressing guest requests and resolving complaints effectively.
• Lead hotel food and beverage marketing initiatives, participate in global promotions, and monitor competitor activities and industry trends.
• Collaborate with the Head of Culinary on menu concepts and approvals.
• Safeguard the security and proper storage of food and drinks, ensuring inventory levels are well maintained to minimize waste.
• Manage inventory procedures, defining minimum and maximum stock levels for all consumables and equipment.
• Carry out additional duties as necessary during unexpected situations requiring team collaboration.
• Oversee budget management focusing on food, beverage, and labor cost control.
• Develop and promote dining experiences through attractive promotions that provide excellent value to guests.
• Ensure secure handling of credit and financial transactions.

Required Qualifications and Experience

• A minimum of five years in managerial roles within Food & Beverage, specifically in restaurant and bar settings.
• Preferably hold a Bachelor’s degree or higher qualification in Hotel Management, Culinary Arts, or related disciplines.

Company Culture and Benefits

IHG Hotels & Resorts is committed to providing competitive compensation and a comprehensive benefits package, including a uniform, generous room discounts, and outstanding training opportunities. The company fosters an inclusive environment that values diversity and supports employees' well-being through the myWellbeing initiative promoting health, lifestyle, and workplace wellness.

Equal Opportunity Statement

IHG is an equal opportunity employer offering inclusive hiring practices regardless of race, color, religion, gender, sexual orientation, gender identity, nationality, veteran status, or disability. We believe in creating a workplace where everyone feels accepted and empowered.