Restaurant Manager

About Raffles Hotels & Resorts

Raffles Hotels & Resorts has been a creator of legendary stories since 1887, establishing itself as a luxury hospitality brand that blends rich history with contemporary elegance at iconic global locations. It provides culturally rich, inspiring experiences that honor local heritage and environments.

About Fairmont Hotels & Resorts

Part of a worldwide network of 90 hotels with 34 more underway, Fairmont Hotels & Resorts offers exceptional hospitality services from locations such as Hawaii, Canada, London, and the UAE, mixing modern style with the warmth and energy the brand is known for.

Raffles & Fairmont Doha

Situated in the iconic Katara Towers, these two luxury brands offer a blend of intimate luxury, sophisticated service, and world-class experiences. Raffles Doha focuses on hospitality with authenticity and emotional connections, while Fairmont Doha offers vibrant guest experiences with a deep sense of place. Together, they foster a culture valuing individuality, talent development, and remarkable guest service.

Application Process

Applicants will subsequently receive an email inviting them to complete a mandatory profile and questionnaire through our partner AssessFirst, essential for evaluating fit with the role and luxury standards.

Position Overview

The Restaurant Manager will oversee all facets of restaurant operations to ensure exceptional dining that meets the high standards of the hotel. This role entails team leadership, maintaining service quality, compliance with regulations, managing budgets, and driving guest satisfaction.

Responsibilities

• Supervise daily restaurant operations to deliver seamless, efficient service
• Lead, inspire, train, and develop the restaurant personnel
• Proactively anticipate guest needs to provide outstanding experiences
• Ensure service aligns with luxury hospitality brand standards
• Manage employee schedules, attendance, and performance reviews
• Oversee inventory management, purchasing, and control costs to maximize profits
• Maintain compliance with food safety, hygiene, and health regulations
• Handle guest feedback and resolve issues professionally
• Work closely with culinary teams to ensure food quality and timely delivery
• Prepare operational reports, budgets, and forecasts
• Contribute to marketing efforts, promotions, and events to boost revenue

Qualifications and Requirements

• Bachelor’s degree or diploma in Hospitality Management, Hotel Management, Business Administration, or related field preferred
• At least 3 to 5 years managing restaurants, preferably in luxury hotels or fine dining
• Strong leadership skills with experience managing diverse, multicultural teams
• In-depth knowledge of food and beverage operations and high service standards
• Familiarity with budgeting, cost control, inventory, and financial reporting
• Excellent communication, interpersonal, and problem-solving abilities
• Proficient with restaurant POS systems and Microsoft Office software
• Organized and capable of thriving in fast-paced environments
• Fluent in English; additional languages are advantageous
• Understanding of food safety, hygiene, and local health regulations is desirable
• Commitment to uphold the Raffles & Fairmont brand promise and luxury service culture
• Promotion of an inclusive and respectful workplace where all employees feel valued and empowered