Resource Coordinator

About RSM UK

RSM UK is one of the largest global networks specializing in audit, tax, and consulting services focused primarily on supporting middle-market businesses to succeed. We are an ambitious and rapidly expanding firm aiming to be the preferred advisory partner to the middle market worldwide. Our drive to improve daily fosters a dynamic and inspiring workplace where employees can build meaningful careers and make a lasting impact.

Role Responsibilities

• Oversee staff planning and resource allocation for the Consulting department, offering practical solutions for job assignments.
• Maintain and communicate real-time staffing reports to the Resource Lead, Managers, and other relevant parties.
• Manage Exam Training tasks for Consulting personnel, coordinating with the National Training Team.
• Provide initial coordination support in partnership with Resource Administrators, making prompt decisions and engaging in challenging manager discussions when necessary.
• Regularly liaise with staffing leaders to identify resourcing challenges, recommend resolution strategies, and implement agreed actions.
• Anticipate and address staffing gaps proactively, especially when employees depart.
• Keep department heads informed about key staffing developments.
• Lead and ensure completion of annual roll-forward exercises within national deadlines.
• Monitor and assess staff bookings, budgets, and allocation accuracy.
• Ensure all annual leave and time off in lieu (TOIL) are correctly logged according to policies.
• Maintain ongoing trainee engagement and provide support throughout their training journey, especially ahead of exams.
• Deliver training and guidance to new Resource Administrators to build their effectiveness.

Candidate Profile

• Exceptional organizational and planning aptitude capable of juggling complex personnel needs across several teams.
• Proven experience collaborating with diverse stakeholders, managing difficult conversations, and devising innovative staffing solutions.
• Strong problem-solving skills and autonomy, especially under urgent resource constraints or unexpected staffing changes.
• Detail-oriented approach to ensure bookings comply with budgets and policies.
• Compassionate and nurturing attitude during exam training, fostering trainee confidence and support.
• Comfortable handling staffing data and reports to maintain a live overview of resource utilization.
• Willing to travel occasionally for in-person training and team support.
• Pertinent experience in consulting within professional services is a plus.

Benefits

• Flexible and hybrid working arrangements.
• 26 days of annual holiday with option to purchase additional days.
• Comprehensive lifestyle, health, and wellbeing offerings, including financial wellbeing tools, an electric car scheme, and virtual GP access.
• Access to more than 300 on-demand courses developed by the internal Talent Development team.

Diversity and Inclusion

Our commitment to diversity and inclusion is central to our culture. We foster a workplace where individuals of all backgrounds feel encouraged to be authentic. We believe diverse perspectives enhance our capability to meet client needs and strengthen innovation. Flexible work practices support employees balancing family and personal responsibilities, cultivating an inspiring and rewarding environment.