Residential Maintenance Technician

Position Overview

This role involves addressing guest repair requests promptly and effectively, maintaining regular communication with guests to ensure all maintenance issues are resolved satisfactorily. Preventive maintenance duties include servicing tools and equipment found in kitchen and mechanical rooms, such as cleaning and lubrication. Visual inspections are conducted on tools, machines, and equipment to ensure operational standards.

Key Responsibilities

• Transport required equipment like tools and radios to job sites.
• Identify and operate shut-off valves and utility shut-offs throughout the building infrastructure.
• Manage maintenance inventory and initiate requisitions for necessary parts and supplies.
• Communicate daily activities and any issues encountered to subsequent shifts via approved communication channels.
• Demonstrate or acquire foundational knowledge in air conditioning, refrigeration, electrical, mechanical, plumbing, pneumatic/electronic controls, carpentry, kitchen equipment, vehicle maintenance, energy conservation, and general building maintenance.
• Prepare surfaces, perform painting, minor drywall and wood trim repairs, replace light bulbs and A/C filters, and ensure thorough cleanup post-repairs.
• Test, troubleshoot, and carry out basic repairs on equipment, plumbing (e.g., unclog drains, toilet plunging), electrical components (including lamps, switches, outlets), and other guestroom items.
• Configure televisions and support housekeeping and engineering inventory tasks.
• Adhere to Lockout/Tagout safety procedures before undertaking maintenance work.
• Maintain and repair interior and exterior landscaping elements, including sprinkler systems.
• Utilize basic computer skills for system inputs such as air handler scheduling and temperature adjustments.
• Comply with all company safety and security protocols, report hazards or accidents, complete required training, and properly handle flammable materials.
• Present a clean, professional appearance and uphold company confidentiality and asset protection standards.
• Provide exceptional guest service aligned with company standards, assist guests as needed, including individuals with disabilities, and express genuine appreciation.
• Support team objectives by fostering positive working relationships and responding responsibly to colleagues' concerns.
• Maintain clear, professional communication with others.
• Physically handle objects weighing up to 50 pounds independently, and heavier items with help.
• Navigate stairs, ramps, and ladders as part of job requirements.
• Perform additional reasonable duties as assigned.

Preferred Qualifications

High school diploma or equivalent (G.E.D) preferred. Experience in general maintenance, including interior and exterior surface preparation and painting is valued. Prior hotel engineering or maintenance experience is considered an advantage. This position does not require supervisory experience.

Required Qualifications

Possession of a valid Driver’s License is mandatory.

Additional Information

This position is categorized under Engineering & Facilities and is located onsite at the Belgrade Waterfront in Belgrade, Serbia. It is a full-time, non-management role requiring adherence to all company policies. The company is an equal opportunity employer that values diversity and inclusion in the workplace.