Reservations Coordinator

Overview

We seek a Reservations Coordinator to join our Riyadh team within the Ready-Mix Concrete and Concrete Products sector. The position focuses on order coordination, customer communication, and ensuring smooth execution of concrete product deliveries under a dynamic operational environment.

Key Responsibilities

• Handle coordination and processing of customer orders and concrete bookings.
• Receive booking inquiries, verify project details, quantities, concrete types, delivery timings, and locations.
• Collaborate closely with Sales, Production, Dispatch, and Logistics teams to guarantee efficient order delivery.
• Track daily bookings, deliveries, quantities, and specific customer needs.
• Maintain precise documentation of all sales orders, bookings, and completed deliveries.
• Communicate with customers regarding confirmations, amendments, and delivery updates.
• Assist the Sales Team by preparing quotations, managing order workflows, generating reports, and performing administrative tasks.
• Oversee pending and upcoming orders to ensure prompt coordination with relevant departments.
• Generate routine reports concerning bookings, sales performance, and delivery status.

Essential Requirements

• Bachelor’s degree in Business Administration, Marketing, Sales, or equivalent discipline.
• Between 2 to 5 years of professional experience in Sales Coordination, Order Management, Customer Service, or related areas.
• Industry experience in Ready-Mix Concrete, Concrete Products, Construction, or associated fields is strongly favored.
• Solid understanding of concrete product specifications and order-to-delivery workflows.
• Proficient communication and coordination capabilities.
• Good command of English language; proficiency in Arabic is advantageous.
• Skilled in MS Office applications, particularly Excel.
• Ability to thrive in a fast-moving environment managing multiple orders concurrently.
• Preference for candidates currently residing in Saudi Arabia.
• Female applicants are especially encouraged to apply.