Research Manager at Metaforms

About Metaforms

Metaforms is revolutionizing the market research industry through its AI-driven platform that enables top research agencies such as Dynata, Savanta, and Borderless Access to scale their operations substantially—processing over 1,000 surveys each month and serving several Fortune 500 clients. The company has secured $9 million in Series A funding and is rapidly expanding.

Role Overview

We are seeking a seasoned Research Manager with deep expertise in primary market research. The successful candidate will be adept at translating business challenges into precise questionnaires and converting the resulting data into insightful, actionable reports. This role encompasses full responsibility for research quality, including questionnaire design and review, data quality assurance, and report generation to meet rigorous client expectations. Additionally, the Research Manager will serve as the research expert for product and engineering teams, ensuring the AI tools developed align with robust research standards rather than shortcuts.

Responsibilities

• Create end-to-end questionnaire designs based on briefs, covering objectives, sampling strategies, screener logic, scale selection, and routing.
• Conduct thorough reviews and quality assurance of questionnaires and data to identify methodological issues such as bias, leading questions, sampling flaws, and logic errors.
• Develop comprehensive insights reports and presentations that convey a coherent and defensible narrative rather than simple data summaries.
• Act as the subject matter expert to advise product, engineering, and AI teams on research validity and best practices.
• Collaborate with technical teams to ensure AI-powered research tools (auto-programming, auto-tabbing, auto-reporting) meet high-quality research standards.
• Participate in testing and provide structured feedback on new research tools and prototypes prior to release.
• Conduct training and calibration sessions for researchers and technical teams to maintain consistent research quality and handle edge cases effectively.

Candidate Profile

• Minimum of 5 years of market research experience with direct responsibility for questionnaire creation and insight reporting, beyond coordination or fielding roles.
• Solid expertise in questionnaire design, sampling approaches, and methodological principles.
• Ability to independently compose insightful reports that narrate compelling stories instead of just explaining data visualization.
• Keen analytical skills to detect flaws and inconsistencies in surveys and datasets.
• Confidence to professionally challenge clients or internal teams when research standards are compromised.

Preferred Qualifications

• Experience collaborating with survey programming and data processing teams.
• Proficiency with Excel, PowerPoint, and business intelligence or visualization platforms such as Tableau, Power BI, Displayr, or Crunch.io.
• An interest in the application of artificial intelligence in research operations; technical expertise is not mandatory but openness to the technology is valued.

Why Join Metaforms

• Opportunity to work at the leading edge of AI-enhanced market research.
• Direct influence of your research insights on product development beyond project-based impact.
• A culture characterized by minimal bureaucracy promoting speed, quality, and customer focus.
• Backed by significant Series A investment and poised for rapid growth.

Benefits

• Comprehensive family health insurance coverage.
• An annual $1,000 USD allocation for professional development.
• Access to dedicated mentors and coaches.
• Complimentary lunch and dinner at the office.
• Monthly allowance for meals and snacks.