Rental Sales Agent

About SIXT Australia

SIXT Australia blends the adventurous spirit of Australia with trusted German quality to redefine car rentals as exciting and memorable experiences. As part of the NRMA family, we deliver exceptional customer service under the SIXT Star Service promise, ensuring every mobility experience is pleasurable and premium.

Position Overview

We are seeking dedicated Rental Sales Agents to join our team at Adelaide Airport, working full-time (38 hours per week). This role positions you as the first point of contact for customers, charged with delivering excellent service, managing vehicle rentals, and handling diverse branch duties. There is an opportunity to enhance earnings through an attractive incentive program alongside comprehensive employee benefits.

Key Responsibilities

• Act as the initial and welcoming contact for customers, representing the company with friendliness, professionalism, and passion for service and sales.
• Accurately process rental contracts and respond to customer inquiries efficiently, maintaining a positive and organized approach.
• Customize rental offerings by leveraging our extensive fleet and products to meet customer needs.
• Manage booking systems and customer information precisely, ensuring data security and attention to detail.
• Uphold SIXT Australia's premium service standards, compliance requirements, and operational protocols consistently.

Qualifications and Skills

• Strong enthusiasm and expertise in sales with a commitment to premium service delivery.
• Excellent communication and teamwork abilities, engaging proactively with colleagues and clients to enhance overall performance.
• Effective time management skills and the capability to adapt to a dynamic, fast-moving work environment.
• Proficiency with computer systems and technologies, emphasizing accuracy and data integrity.
• Flexibility to work varied shifts from 6am to midnight on any day of the week, including public holidays and school vacations.
• Previous experience in sales sectors such as retail, dealership, technology, insurance, or real estate is advantageous but not essential.
• Must hold a provisional or full Australian driver’s license and possess valid Australian working rights.
• Successful candidates will undergo a National Criminal History Check as part of the hiring process.

Employee Benefits

• Competitive starting wage of $31.11 per hour plus penalty rates for applicable shifts.
• Opportunity to earn unlimited bonuses based on sales and service achievements.
• Provision of staff parking spaces and uniforms.
• Discounted travel options across SIXT rentals, cruises, and NRMA’s holiday parks and resorts.
• Complimentary membership to myNRMA Rewards, offering roadside assistance and exclusive discounts on fuel, groceries, entertainment, and more.
• Access to personal insurance savings, including car, home, and travel insurance through NRMA.
• Career growth and development opportunities within the NRMA Group allowing movement between different roles and locations.

Inclusivity Statement

We embrace diversity and encourage applications from First Nations peoples, individuals with disabilities, various cultural backgrounds, all gender identities, LGBTQI+ community members, and anyone motivated to join our team.

Additional Information

Within the company, this position is also known as Customer Experience Agent.

If you are ready to elevate your career and contribute to exceptional customer journeys, we are eager to receive your application and have you join Team Orange!