Relationship Officer

About TEFILLAH Commercial Brokers

TEFILLAH Commercial Brokers is an expanding financial institution in the UAE, steered by seasoned sales experts. The company specializes in offering authorized financial products from various UAE banks, emphasizing compliance and superior service quality. Their goal is to emerge as a top distributor of banking financial products in the UAE by providing innovative, client-centric solutions. Employees work in an energetic setting with a chance to impact company growth and build strong bonds with banks and clients.

Role Overview

The Relationship Officer role is based on-site in Dubai, requiring full-time commitment. The primary responsibilities include nurturing and expanding relationships with customers and banking partners. Daily activities involve identifying client requirements, marketing and explaining bank financial products, facilitating the client onboarding and application process, as well as maintaining consistent client communication. Addressing inquiries, resolving problems, and delivering excellent service standards are critical. Collaboration with internal sales and finance teams to meet sales objectives, maintain accurate records, and prepare timely reports is essential. The role demands proactive business development, active networking in the market, and professional representation of TEFILLAH at all times.

Qualifications and Skills

• Strong ability to manage and develop business relationships with clients and bank partners.
• Solid understanding of financial products, credit procedures, and fundamental finance principles.
• Excellent communication skills to clearly convey complex product information and interact effectively with various stakeholders.
• Proven customer service skills to address client inquiries, troubleshoot issues, and ensure satisfaction.
• Sales capabilities to identify business opportunities, meet targets, and support TEFILLAH's market expansion.
• Experience in banking, financial services, or commercial brokerage preferred.
• Capability to thrive in a fast-paced work environment with organized time-management skills.
• Proficiency in English required; knowledge of other local UAE languages considered a plus.
• Education: A minimum of diploma or bachelor's degree in Business, Finance, Marketing, or a related discipline.