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Regional Support Officer

Defence Housing Australia

Forde, Australian Capital Territory, Australia · Full Time

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Experience
Any
Salary
AUD 95,288 – AUD 103,545 / year
Openings
1
Posted
3 weeks ago
Work mode
In office
Eligibility
Applicants must be Australian citizens able to gain and retain required security clearance. DHA encourages applications from diverse groups including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, culturally and linguistically diverse backgrounds, LGBTIQ+ individuals,…
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Job description

About Defence Housing Australia (DHA)

Established in 1988 under the Defence Housing Australia Act 1987, DHA provides suitable housing and related services to Australian Defence Force (ADF) members and their families. Managing over 17,200 homes and administering rent allowances for more than 16,000 personnel, DHA supports Defence’s operational requirements through housing provisioning, allocation, and on-base accommodation management for around 60,000 members.

Team Overview

The Service Delivery Group ensures the delivery of quality housing services, including stock management, tenancy, repairs, and maintenance.

Role Summary

As a Regional Support Officer, you will be a key contributor to regional operations by providing high-level administrative and coordination support. Your duties include organizing business activities, preparing executive correspondence and briefing materials, and fostering effective stakeholder relationships. You will act as the regional liaison for customer relations, resolving complex issues and contributing to workplace improvements. This role suits someone who excels in dynamic, fast-paced settings, handles competing priorities confidently, and is committed to delivering excellent service and continuous improvement.

Employment Details

This opportunity is available as either an ongoing position or a non-ongoing contract up to 12 months, with potential for extension or permanency. A merit pool may be created for future vacancies.

Benefits

  • Generous salary range of $95,288 to $103,545 annually plus 15.4% superannuation
  • 18 days of personal leave and 20 days annual leave each year
  • Flexible working options promoting work-life balance
  • Inclusive and supportive workplace culture
  • Opportunities for professional development and career growth
  • Employee Assistance Program support for employees and families
  • Employment conditions aligned with ADF partner postings relocations

Additional Information

A merit selection pool created from this recruitment will be valid for 18 months and may be used to fill like vacancies. DHA promotes diversity and inclusion, welcoming applications from Aboriginal and Torres Strait Islander peoples, women, individuals with disabilities, culturally diverse backgrounds, LGBTIQ+ community, ex-defence members, mature-aged candidates, and carers.

Employment is contingent on Australian citizenship and ability to secure and maintain the required security clearance level.

How they work

Problem Solving Attention to Detail Time Management Adaptability Initiative Organisation Customer Focus Relationship Building
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