Reconciliation Specialist

About Sportserve

Sportserve is part of a distinguished network of sports betting and sportsbook technology firms committed to providing premium sports betting and casino services to clients globally. Established as a leading employer with over 1,600 staff worldwide, Sportserve offers diverse career opportunities in Technology, Trading, Operations, and Media. Our inclusive and culturally rich environment embraces a global perspective with local execution, offering flexible working arrangements including office-based, hybrid, and remote positions across permanent and consulting contracts.

Role Overview

We are seeking a Reconciliation Specialist to join our International Finance team. This vital role involves ensuring the correctness and reliability of financial transactions and records by reconciling financial accounts and transactions both internally and externally. Your efforts will support strategic growth and maintain financial precision within our growing organization.

Key Responsibilities

• Reconcile accounts of Payment Service Providers (PSPs) and banks against internal operational reports.
• Investigate and escalate reconciliation discrepancies involving monetary losses, procedural errors, and third party or agent errors such as credit backs, charges, or duplicates.
• Regularly update relevant stakeholders on identified trends including any suspicious deposit or withdrawal activities.
• Review daily summary reports of financial activities and verify alignment with internal operations; promptly escalate any differences.
• Report on deposits made in merchant accounts but not yet reflected in players' accounts.
• Disseminate daily reports to teams and merchants for confirmation relating to errors, balance discrepancies, or missing bank records.
• Create and maintain detailed schedules related to financial statement line items.
• Organize and preserve comprehensive repositories of all supporting documentation.
• Undertake additional duties as necessary to support business and team objectives.

Candidate Requirements

• Demonstrable expertise in financial reconciliation, particularly matching transactions from PSPs, banks, and internal financial records.
• Exceptional attention to detail to detect and resolve inconsistencies in financial transactions and reporting.
• Strong communication skills for effective collaboration with internal teams and external partners to resolve issues and report trends.
• Analytical proficiency to assess financial summaries, recognize irregular patterns, and escalate concerns efficiently.
• Experience in producing financial reports with clear analysis.
• Organizational skills for systematic documentation management ensuring secure and accessible records.
• Problem-solving capabilities with a track record of escalating and resolving discrepancies.
• Advanced computer skills, particularly with Microsoft Excel.

Additional Information

By applying for this position, candidates consent to the collection, processing, and retention of their personal data for recruitment and assessment purposes exclusively by the company.