Receptionist/Administrator

Overview

Pinnacle Health is seeking a skilled full-time Receptionist/Administrator to join a welcoming and busy medical practice located on the Tokoroa Hospital campus in Waikato, New Zealand. This important role involves being a reliable team member, ensuring patients receive a friendly, professional welcome while efficiently handling daily administrative duties.

Key Responsibilities and Qualities

• Provide exceptional customer service to patients and colleagues, fostering a positive environment.
• Take ownership and confidently make decisions within the scope of duties using sound judgement and initiative.
• Proactively identify tasks and act on them without waiting for direction.
• Manage multiple priorities calmly and effectively with excellent organizational skills.
• Maintain a high degree of attention to detail and accuracy in all work.
• Handle confidential information with discretion and professionalism.
• Communicate clearly and effectively both verbally and in writing.
• Collaborate well within a team while also performing independently when required.
• Contribute to improving processes and seeking efficient ways to enhance workflow.

Experience and Skills Required

• Minimum of 5 years experience in reception or administrative roles.
• A positive and friendly attitude towards work and interactions.
• Strong computer skills with confidence using various systems and software.

Organization Background

Tokoroa Medical Centre operates with a whanau and community focus to improve health outcomes by delivering timely and appropriate care. It is part of Primary Health Care Ltd (PHCL), which manages several general practices across the Waikato, Bay of Plenty, and Taranaki regions.

Additional Information

Applicants will be reviewed as they are received, so timely applications are encouraged. For further details or informal discussion, prospective candidates may contact Keryn Wilton at keryn.wilton@phcl.health.nz.