Receptionist

About Young's Pubs and The Cliftonville

Young's Pubs is a team united by a shared passion for guest-focused service, aiming to create memorable moments through warm and genuine hospitality. The Cliftonville, part of this portfolio, is a beloved venue featuring top-quality local cuisine, 30 boutique bedrooms with stunning sea views, and a growing weddings and events service. Conveniently located near the beach, pier, and town centre, it offers an exceptional guest experience.

Receptionist Role and Benefits

We offer our reception team comprehensive career development opportunities including a clear career pathway, apprenticeships, and various training courses. Benefits include free meals, weekly payment, 28 days of annual leave, and attractive discounts (20% at all Young's Pubs and 30% on overnight stays in Pubs with Rooms). Additionally, employees can participate in a Share Save Scheme and a Company Pension Scheme.

Key Responsibilities and Requirements

The ideal receptionist will be passionate about providing outstanding customer service with a friendly, outgoing personality and a commitment to team collaboration. Previous experience in a similar role is essential. The candidate should be an active team player who communicates effectively and demonstrates meticulous attention to detail. Responsibilities include proactively promoting sales and growth through customer and team engagement, alongside exhibiting excellent planning and organizational skills. This ensures adherence to financial controls and administration standards at all times.

Skills and Language Requirements

• Fluency in English
• Proficiency with Microsoft Office applications