Receptionist

Job Overview

Join Magrabi Health as a Receptionist in Jeddah, responsible for welcoming and guiding patients visiting the outpatient department (OPD). You will handle clerical tasks including patient registration, appointment scheduling, and supply management.

Key Responsibilities

• Manage various OPD appointment duties across different sections.
• Direct patients to appropriate personnel according to the center's policy to address their inquiries.
• Respond to questions from patients and their companions when applicable.
• Collaborate with physicians and technicians to approve urgent case overbooking.
• Record patient complaints and submit them to the OPD Manager for necessary action.
• Notify patients of any changes in their appointments promptly.
• Collect patient information and enter data accurately into computer systems.
• Maintain effective communication with patients, departmental staff, and center employees to achieve OPD objectives.
• Liaise with OPD Supervisor and Manager to uphold high-quality service standards.

Qualifications

• Possess a university degree or its equivalent.
• At least one year of experience in a clerical role.
• Proficient in computer operations.
• Fluency in Arabic and good comprehension of spoken and written English.