Receptionist / Front Office Executive

Job Overview

Praba's VCare is seeking a courteous and professional Front Office Executive to efficiently handle reception duties and deliver outstanding customer service. This role involves greeting clients, managing front desk functions, scheduling appointments, answering telephone inquiries, maintaining customer databases, and facilitating interdepartmental communications.

Main Responsibilities

• Welcome and assist customers with a friendly demeanor.
• Manage front desk operations and ensure smooth workflow.
• Schedule and coordinate appointments effectively.
• Attend and respond to incoming calls and customer queries.
• Maintain accurate records of customer information.
• Collaborate with other departments to support business operations.
• Prepare and verify billing documents, ensuring correct pricing, discounts, and payment processing.
• Update and maintain billing software with precise information.