Receptionist / Front Office Executive

Job Overview

Join Tiger Fitness Club as a Receptionist / Front Office Executive based in Delhi-NCR. This role demands managing front desk operations to ensure a welcoming experience for members and visitors, supporting membership sales, and assisting with administrative tasks related to gym memberships.

Key Responsibilities

• Welcome and greet gym members and visitors warmly upon arrival.
• Handle daily front desk tasks and respond to inquiries efficiently.
• Manage processes for gym memberships including registrations and renewals.
• Assist members by addressing questions related to gym timings, membership packages, and offered services.
• Manage communications via phone and WhatsApp, including following up with prospects.
• Maintain accurate member records to facilitate smooth reception operations.
• Coordinate with trainers and management staff as needed to ensure seamless functioning.
• Support sales efforts aimed at achieving gym membership targets.
• Keep the reception area tidy, professional, and inviting for visitors.

Candidate Requirements

• Strong communication abilities and interpersonal skills.
• Friendly demeanor, confidence in interaction, and a professional appearance.
• Basic proficiency in computer operations.
• Customer service aptitude coupled with sales capabilities.
• Previous experience in gyms, fitness centers, hotels, or reception roles is advantageous.
• Enthusiastic freshers with a positive attitude are encouraged to apply.