Receptionist / Front Office Executive

Position Overview

We are looking for a Front Office Executive / Receptionist to work at our hospital locations in Srinagar Colony and Yella Reddy Guda, Hyderabad. This role involves professional interaction with patients, visitors, and hospital staff to ensure seamless front desk operations.

Key Responsibilities

• Greet and assist patients, their attendants, and visitors courteously and professionally.
• Manage incoming telephone calls and provide accurate information about hospital services.
• Schedule patient appointments and oversee the registration process.
• Collaborate and coordinate with medical personnel including doctors and nurses as well as other hospital departments.
• Maintain up-to-date patient records and manage front-office documentation diligently.
• Assist with billing coordination and perform basic administrative duties.
• Ensure the reception area functions efficiently to facilitate smooth front-desk operations.
• Deliver exceptional customer service to patients and their attendants.

Candidate Requirements

• At least one year of experience, preferably in hospital, clinic, or healthcare front-office environments.
• Strong communication and interpersonal skills to interact effectively with patients and staff.
• Basic computer proficiency for managing records and appointments.
• A friendly, pleasant personality coupled with a professional demeanor.
• Patient and polite approach when dealing with patients and visitors.
• Good organizational capabilities and the ability to multitask efficiently.

Compensation and Location

The offered salary ranges between ₹13,000 and ₹20,000 per month. The position is based in Hyderabad, specifically in the Srinagar Colony and Yella Reddy Guda areas.