Receptionist / Front Office Executive

Position Overview

The role of Front Office Executive / Receptionist is based in Srinagar Colony / Yella Reddy Guda, Hyderabad, specializing in hospital front desk management. This position demands professionalism in handling diverse patient and visitor interactions and managing smooth office operations.

Key Responsibilities

• Warmly greet and support patients, their companions, and visitors ensuring a professional experience.
• Efficiently manage incoming calls, providing details about hospital services.
• Organize patient registrations and schedule appointments effectively.
• Liaise with doctors, nurses, and various hospital departments for seamless coordination.
• Maintain accurate patient records and necessary front desk documentation.
• Oversee billing coordination and perform essential administrative duties.
• Ensure the reception area operates smoothly and maintains professional standards.
• Deliver exceptional customer service to patients and their attendants.

Qualifications and Skills

• At least one year of experience working in front-office roles within hospitals, clinics, or related healthcare settings is preferred.
• Strong communication and interpersonal skills.
• Basic proficiency with computers.
• A pleasant demeanor paired with professionalism.
• Capability to interact patiently and courteously with patients and visitors.
• Well-developed organizational abilities and capacity to handle multiple tasks concurrently.

Additional Details

• Monthly compensation ranges between ₹13,000 and ₹20,000.
• Work location is at Srinagar Colony / Yella Reddy Guda in Hyderabad.