Receptionist / Front Office Executive

About the Role

Brigade Fitness Unit, located in Valasaravakkam, Chennai, is seeking a dedicated Front Office Executive to join their team on a full-time, onsite basis. The role involves managing the reception area professionally and facilitating gym member services efficiently.

Work Schedule and Compensation

The working hours are set in two shifts: either from 5:30 AM to 2:30 PM or from 2:30 PM to 10:30 PM. The offered salary ranges between 20,000 to 30,000 INR per month.

Key Responsibilities

• Greet and assist gym members and visitors in a courteous and professional manner.
• Provide informative gym tours and clearly explain membership options and services available.
• Manage customer inquiries via phone calls, appointments, and walk-in visits.
• Develop and maintain strong relationships to ensure member happiness and retention.
• Assist with membership-related questions and collaborate closely with the sales team.
• Keep accurate customer records and manage front office paperwork systematically.
• Address customer concerns promptly and liaise with appropriate departments to resolve issues.
• Maintain a tidy, professional, and welcoming reception environment.

Candidate Requirements

• Experience of 1 to 3 years within front office, hospitality, fitness, wellness, or customer service fields.
• Effective communication skills in English, coupled with strong interpersonal capabilities.
• A polished appearance along with a customer-oriented and approachable demeanor.
• Availability and flexibility to work in rotational shift patterns.