Receptionist / Front Office Executive

About the Role

Profile Dental Care seeks a welcoming, reliable individual to serve as the Receptionist at its Hyderabad clinic. The candidate will interact directly with patients, manage appointments, and execute administrative duties pertinent to the smooth running of the front office.

Core Duties

• Greet and make patients feel at ease upon arrival.
• Coordinate appointment scheduling, answer incoming calls, and respond to patient queries.
• Maintain detailed patient files, records, and relevant clinic paperwork.
• Handle billing processes including issuing receipts and managing daily cash flow.
• Perform daily financial reconciliations and basic accounting tasks.
• Work collaboratively with doctors and staff to ensure the timely execution of appointments.
• Complete routine administrative and computer-related tasks.
• Operate dental practice management software, including transferring patient data between different systems.
• Manage printing, scanning, emailing, and WhatsApp communications.
• Ensure the reception and front desk operate efficiently every day.

Candidate Profile

• Effective communication skills in English.
• Proficient with computers and comfortable using software applications.
• Preferred experience with dental practice management systems and dental data transfer procedures.
• Basic knowledge of MS Word, Excel, email, and internet usage is essential.
• Familiarity with accounting basics and Tally software is advantageous.
• Experience working in dental clinics, hospitals, or healthcare reception roles is a plus.
• Possesses a pleasant demeanor, professional conduct, punctuality, and eagerness to learn.
• Able to multitask and engage professionally with patients.

Working Conditions

Shift timing: 10:00 AM to 7:00 PM with Sundays off.