Receptionist / Front Office Executive

Role Overview

We are seeking a Receptionist / Front Office Executive to efficiently manage the patient reception, appointment scheduling, and day-to-day front desk operations at our healthcare facility.

Key Responsibilities

• Welcome and register patients upon arrival and schedule appointments accordingly.
• Handle and respond to all incoming and outgoing calls and WhatsApp inquiries promptly.
• Confirm upcoming appointments and conduct follow-ups with patients.
• Manage billing processes, process payments, and maintain daily collection records accurately.
• Coordinate effectively between patients, dentists, and clinic personnel to ensure smooth clinic operations.
• Maintain comprehensive patient records and handle all front office documentation systematically.
• Conduct follow-ups with patients regarding pending treatments and recall appointments.
• Deliver a courteous and professional experience to all patients.
• Perform essential administrative and front desk tasks to support clinic functioning.

Candidate Requirements

• Proficient communication skills in both Hindi and English languages.
• Basic proficiency in computer operations.
• A polished, polite, and confident demeanor.
• Previous experience in a dental or healthcare clinic is advantageous but not mandatory.
• Fresh graduates with strong communication skills are encouraged to apply.