Receptionist Cum Office Assistant

About the Role

Braces & Faces Dental And Maxillofacial Clinic in South Bopal, Ahmedabad is seeking a friendly, organized, and responsible Front Desk and Clinic Coordinator to join their dental healthcare team. The position involves front desk duties along with overseeing the everyday administrative and operational functions of the clinic.

Primary Responsibilities

• Greet patients and their accompanying family members warmly and assistively.
• Manage appointment scheduling, rescheduling, and follow-ups efficiently.
• Handle incoming calls, WhatsApp queries, and patient communications professionally.
• Coordinate patient flow to ensure an orderly and positive clinic experience.
• Maintain a tidy, professional reception area.
• Manage billing, accepting payments, and responding to basic administrative questions.
• Maintain accurate patient records, daily registers, reports, and administrative paperwork.
• Liaise with doctors and staff to coordinate appointments and daily schedules.
• Systematically ensure all clinic documentation and processes are up to date.
• Oversee inventory management for dental supplies, consumables, stationery, and other materials.
• Track stock levels and place timely reorder requests.
• Maintain purchase, consumption, and stock records comprehensively.
• Monitor equipment conditions and follow up on routine servicing and maintenance needs.
• Coordinate with vendors and service providers as necessary.
• Support stringent sterilization, disinfection, and infection control protocols.
• Ensure clinical tools and areas are clean, disinfected, and well-maintained.
• Maintain records related to sterilization supplies and activities.
• Provide occasional assistance during dental procedures, preparing operatories and materials as needed.
• Perform basic chairside duties and ready the operatory for subsequent patients.

Candidate Profile

• Excellent interpersonal and communication skills with a warm and polite demeanor toward patients.
• Strong organizational skills with the ability to multitask and manage responsibilities proactively.
• Detail-oriented and responsible with a proactive approach to clinic management.
• Comfortable using computers, WhatsApp, and general office software for day-to-day tasks.
• Able to maintain records and manage inventory precisely.
• Willing to learn clinic protocols and assist clinically as required.
• Prior experience is advantageous but not mandatory; fresh candidates with the right attitude will receive training on clinic procedures.

Additional Information

The ideal candidate is not just a receptionist but someone who takes initiative, notices the clinic's needs, keeps operations organized, communicates well with patients and colleagues, and helps ensure smooth functioning behind the scenes.

Compensation

The position offers a monthly salary ranging between 10,000 and 16,000 INR.