Receptionist

About OSAS Medical

OSAS Medical is a prominent Saudi Arabian organization dedicated to importing, distributing, and servicing healthcare technologies throughout the Kingdom of Saudi Arabia and neighboring regions. With a history spanning over 15 years, OSAS Medical integrates innovative medical systems with workflow management consulting and comprehensive support services to enable healthcare professionals to consistently deliver effective clinical outcomes. The company’s diverse product range covers fields such as Ophthalmology, General Surgery, ENT, CSSD, Healthcare Informatics, Hospital and Laboratory Furniture, Operating Rooms, and Ultrasound. Operating from its main office in Jeddah, OSAS Medical maintains branches in Riyadh, Khobar, Bahrain, and Dubai, supported by a workforce of more than 50 employees, including sales teams, service engineers, medical technicians, and clinical application specialists. Its deep understanding of local and international markets, trends, and cultural dynamics facilitates continuous expansion and development.

Role Description

This full-time Receptionist position is based onsite at OSAS Medical’s headquarters in Jeddah. The Receptionist will serve as the initial point of contact for visitors and telephone inquiries, greeting guests cordially, managing and directing calls professionally, and handling queries efficiently. Daily duties encompass overseeing front desk operations, keeping the reception area orderly and inviting, organizing and scheduling appointments, and managing incoming and outgoing mail and deliveries. Additional responsibilities include performing administrative tasks such as data entry, filing, preparing documents, and collaborating with various departments to ensure seamless office functionality. The Receptionist must consistently provide courteous customer service to clients, partners, and internal staff while adhering to company standards.

Qualifications

• Proven abilities in front desk responsibilities and clerical support, such as appointment coordination and document organization.
• Excellent phone communication skills to handle calls and interact with a broad range of stakeholders clearly and professionally.
• Strong customer service orientation, demonstrating patience, professionalism, and a client-centric attitude.
• Previous experience in receptionist, administrative, or front office roles, preferably within corporate or healthcare environments.
• Familiarity with fundamental computer applications including email, word processing, and spreadsheets; comfortable using office equipment.
• Effective English communication skills; proficiency in Arabic is highly advantageous.
• Organizational aptitude with attention to detail, capable of multitasking efficiently in a fast-paced setting.
• Minimum educational requirement is a high school diploma or equivalent.