Reception Host

About FunQuest

FunQuest is Riyadh's newest immersive edutainment destination designed for children aged between 0 and 14 years. It is a vibrant environment focused on play, learning, and unique experiences for families.

Role Overview

We are seeking a welcoming, organized, and customer-oriented Reception Host who will serve as the initial point of interaction for all guests visiting FunQuest. This role suits individuals who enjoy engaging with families, creating inviting atmospheres, and thriving in a dynamic, fast-paced setting.

Key Responsibilities

• Greet visitors warmly and assist them with a professional demeanor.
• Manage enquiries, admissions, bookings, and payment processes efficiently.
• Provide detailed information regarding FunQuest’s activities, packages, events, and promotions.
• Handle communications including phone calls, messages, and customer questions.
• Support event arrangements such as birthday parties and other celebrations.
• Address guest issues promptly and ensure satisfactory resolutions.
• Maintain accurate documentation and contribute to front-desk administrative duties.
• Work closely with operations and sales teams to facilitate seamless guest experiences.

Candidate Profile

• Experience in reception, customer service, retail, food & beverage, or entertainment sectors is preferred.
• Strong communication and interpersonal abilities.
• Friendly, confident, and professional approach towards guests.
• Well-organized with the capacity to multitask in busy conditions.
• Customer-centric mindset with an upbeat attitude.
• Comfortable interacting with children and family groups.
• Proficiency in both Arabic and English is advantageous.

Why Join Us?

Join a passionate team dedicated to providing extraordinary experiences for kids and families in Riyadh. At FunQuest, each day is enriched with play, exploration, education, and memorable moments.